Growth of online
Improved sales is just one benefit of video analytics, but there are also numerous customer service applications - which become increasingly vital as traditional stores struggle to compete with online retailers.
Adoption of new technology
Historically, store POS, access control and video platforms all operated within their own silos, but more retailers have started to realize the benefits that can be realized by tying these disparate systems together.
Omni channel strategy
Engaging with your customer who may wish to use multiple channels to purchase for example online, click and collect.
If customer lines increase at checkout, the system can alert managers that employees need to be assigned to this area. Video analytics also can be used to determine where a customer may need shopping assistance.
Legacy IT migration
Unlike old analog systems which were managed and purchased by loss prevention, IT has a store technology refreshment cycle budget that is commonly used to regularly upgrade various security components.
Store operations and other personnel can now leverage surveillance footage to analyze how customers and employees behave in their stores to protect their assets.
It’s not easy to impress Robert Bryce, head of security for Europe’s largest independent car dealership. He demands and expects the highest-quality technology for his team, as they work to keep cars and customers safe across Arnold Clark.
Antoine Bakhache is no match when comes to spotting the nest gems and jewels. Likewise, for his business where security is paramount, he is best at recognizing the importance and value of Oncam’s high-quality 360-degree video surveillance solution